| About Us |
The Leading Electricity Provider in Texas |
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| We're Potentia Energy and we're inviting you to experience a new kind of relationship with your electricity provider. We are a family-run, locally owned and operated energy provider serving residential and commercial customers with our award-winning customer service across Texas since August 2009. |
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| What makes Potentia Energy different from other retail electricity providers? |
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| The Potentia Advantage |
| No PUC Complaints |
Potentia has no formal complaints with the PUC and has been awarded the 2011 Better Business Bureau Winner of Distinction Award for our commitment to ethics and excellence. |
| Honesty & Accuracy |
The majority of our bills are hand-checked by real people. We believe bill accuracy is your fundamental right and we deliver on it. |
| Customer Care |
Our customers are our family – customer service is non-negotiable at Potentia and our primary focus. |
| Consistency |
Around 90% of our customers renew their contracts with us year after year. We provide ourselves on keeping the Potentia family happy. |
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| At Potentia Energy, we know that you have many demands on your time. Signing up and making sense of your electricity bill and rate plan should be fast and easy. Our goal is to provide you with simple, honest pricing for electricity, easy to read monthly bills, and friendly customer service so that you can spend your time focusing on your life. |
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| We Understand Your Needs |
| At Potentia, we take the customer relationship to a whole new level. With generations of extensive business experience, both domestic and international, we recognize the importance of customer service, educating our customers about the market, being flexible, and having long term economic sustainability. |
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- We appreciate our customers
- We make things quick, easy, and simple
- We value customer feedback
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| We’re Accountable |
| Have you ever been surprised at the amount on your electricity bill? You should always know what and how much you are paying. At Potentia, you can see a sample bill even before you sign up, so that there are no surprises. We break down and display your costs so you know where each cent is going. |
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- Easy to read bills
- Simple, honest pricing
- No hidden fees or fine print
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| We’re Here When You Call |
| We don’t believe in computerized recordings at Potentia. When you call our customer care, you will speak to a knowledgeable live representative who can help you. We are here for you day and night. |
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- Live Representatives ready to assist you
- We strive to resolve your issues in one call
- 1.877.NOW.POTENTIA (669.7683)
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| We Power Your Life |
| Founded in Houston, Potentia is a family-run, locally owned and operated business. We are firmly rooted in Texas and plan to be here a long time. At Potentia, we believe in building a lifelong relationship with our customers. We welcome you to the Potentia family where we stand by our core principles of simplicity, honesty, and trust. |
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- Principles of simplicity, honesty, and trust
- Commitment to a lifelong partnership
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| What’s important to us? |
| Simplicity, Honesty, and Trust. We strive to provide our customers with the best values and the best-in-class customer care. It’s as easy as that. Call or email us to learn more:1.877.NOW.POTENTIA (669.7683). Contact@PotentiaEnergy.com |
That’s why many rate us as the best electric energy and power supply provider in Houston, Dallas, Arlington & Fort Worth, Texas. |
